db22 Responsible Gaming — Your Safety Is Our Priority
db22 believes gaming is for enjoyment — not stress. We make sure every player can have fun in a safe environment.
Why Is Responsible Gaming Important?
Online gaming can be an enjoyable form of entertainment, but when it gets out of control it can cause personal, family and financial harm. db22 places the highest importance on every player's wellbeing and peace of mind. Our responsible gaming policy helps keep you informed and protected, so gaming always remains a fun experience.
Our Safety Tools
Deposit Limit Setting
You can set your own limit on how much you deposit per day, per week or per month. This limit keeps your budget under control and prevents overspending.
Time-Out
If you feel you need a short break, you can take a temporary time-out for anywhere between 24 hours and 30 days. During this period no gaming activity can be carried out on your account.
Self-Exclusion
If you feel gaming is getting out of your control, you can choose a permanent or long-term self-exclusion. Once this feature is activated it cannot be cancelled before the specified period ends.
Reality Check Reminder
A pop-up message will notify you at set intervals about how long you have been playing. This reminder helps you keep track of time and take a break when needed.
Loss Limit Setting
Decide in advance how much loss you are prepared to accept. Once that limit is reached, the system will automatically suspend your gaming activity.
Gaming History Review
View your complete gaming history and details of deposits and withdrawals at any time. db22 keeps records of all transactions to ensure transparency and accountability.
Warning Signs of Problematic Gaming
If you notice the following signs, it may be time to reassess your gaming habits. db22 is always here for you.
- Repeatedly playing in an attempt to win back lost money — this behaviour, known as "chasing losses", is a key sign of problematic gaming.
- Spending excessive time gaming while neglecting responsibilities toward family, friends or work.
- Taking on debt, spending savings or cutting essential expenses in order to fund gaming.
- Feeling restless, anxious or irritable when trying to stop or cut back on gaming.
- Hiding from family or close ones how much you are playing or how much money you are spending.
- Using gaming as the only way to cope with stress, depression or loneliness.
- Regularly spending more than your set budget and being unable to stick to limits.
Ask Yourself — Honestly
Ask yourself the questions below. If you answer "yes" to more than one, please contact our support team or consider self-exclusion.
- Have you ever spent more time or money on gaming than you planned?
- Do you find it hard to stop gaming, or do you feel restless when you try?
- Have your gaming habits caused tension in your relationships with people close to you?
- Have you ever taken out a loan or borrowed money from others for gaming?
- Do you prioritise gaming over work, studies or family responsibilities?
- Have you tried to take a break from gaming but been unable to?
db22's Commitment to Responsible Gaming
We do not just provide games — we are also committed to creating a safe and enjoyable environment.
Need Help? We Are Here for You
Live Chat Support
db22's support team is available 24 hours a day, 7 days a week to assist you in Bengali. For any questions about responsible gaming, account limits or self-exclusion, contact us via live chat.
Contact Us by Email
If you need a more detailed discussion or want to share a document, write to us at [email protected] — we will do our best to respond as quickly as possible.
Account Protection Request
For self-exclusion or permanent account closure, contact the support team directly. We will handle your request promptly and confidentially, without applying any pressure.
Protection of Minors
db22 applies strict age verification measures to protect minors from gaming. It is your responsibility to ensure that no minor has access to your account.
Core Principles of Responsible Gaming
Play for Entertainment
Do not think of gaming as a way to earn money. It is for entertainment — like watching a film or taking part in sport. Only spend money you are prepared to lose.
Set a Time Limit
Set aside a specific amount of time for gaming each day and do not exceed that limit. Put family, work and social life first.
Stick to a Budget
Set a budget before each gaming session and stick to it. Never place extra bets to try to recover lost money — this only makes the situation worse.
Maintain Balance
Gaming should be a small, enjoyable part of life. Spend time with family, catch up with friends, and stay active in other hobbies and activities.
Financial Limits and Guidelines
As part of our commitment to supporting responsible gaming at db22, we have set minimum deposit and withdrawal limits to help you spend in moderation.
Minimum Deposit
৳300
Via bKash, Nagad, Rocket, Upay and bank transfer
Minimum Withdrawal
৳500
Credited to your account in just 5–30 minutes
Learn More or Start Playing Safely
Use the links below for more information on responsible gaming, FAQs or to enjoy games directly.
For any issue, contact us directly via live chat or at [email protected]. We are always ready to help.