db22 Privacy Policy

1 Introduction and Overview

db22 ("we", "us", "platform") is an online casino and sports betting platform in Bangladesh. We believe that the privacy of your personal information is a fundamental right. In this privacy policy we describe in detail what information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties.

By registering on db22's website db22.cam, you accept the terms of this privacy policy. If you have any questions, please contact our support team.

2 What Information We Collect

The following types of information are collected to provide you with services on the db22 platform and to meet legal obligations:

2.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only for those aged 21 or above)
• National ID or passport number (for identity verification)
• Valid email address
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, Upay account numbers (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Usage and Technical Information

• IP address and device information
• Browser type and operating system
• Site visit times and session details
• Game play history and betting activity
• Cookies and similar tracking technologies

3 Purpose of Using Information

db22 uses collected information only for specific and legitimate purposes. These purposes are as follows:

3.1 Account Management and Service Delivery

Information is used to create, verify, and manage your account. This includes confirming your login identity, processing transactions, and distributing winnings.

3.2 Financial Transaction Processing

Financial information is required for deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. This information is used to ensure the minimum deposit amount of ৳300 and the minimum withdrawal amount of ৳500.

3.3 Security and Fraud Prevention

Technical information is used to detect unusual activity, prevent multiple accounts, and maintain the overall security of the platform.

3.4 Responsible Gaming

By analyzing game play history, we can identify potentially problematic behavior and provide assistance when needed. See our Responsible Gaming policy.

3.5 Customer Support

Account information is used to enable our 24/7 live chat support team to resolve your issues quickly.

4 Information Sharing and Third Parties

db22 never sells or rents your personal information for commercial purposes. However, information may be shared in a limited way with third parties in specific circumstances:

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank service providers to complete financial transactions. These providers follow their own privacy policies and use the information only for processing transactions.

4.2 Technology and Game Providers

Only the minimum necessary information is shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others that is required to keep their services running.

4.3 Legal Obligations

Required information may be provided in response to a court order or a valid request from a legal authority.

4.4 Business Restructuring

Information may be transferred in the event of a company merger, acquisition, or asset sale. In such cases you will be notified in advance.

5 Cookies and Tracking Technologies

The db22.cam website uses cookies to function properly. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Help monitor site usage to improve the service.
• Functional Cookies: Remember your preferences and settings (such as language selection).

5.2 Cookie Control

You can disable non-essential cookies through your browser settings. However, doing so may limit some functionality of the platform.

6 Data Storage and Security

6.1 Security Measures

db22 uses industry-standard security technologies to keep your information safe:

• SSL (Secure Socket Layer) encryption — all data transmission is encrypted
• Sensitive data stored using AES-256 encryption
• Two-Factor Authentication available
• Regular security audits and testing
• Limited employee access — only where necessary

6.2 Data Retention Period

Information is retained for as long as your account is active. Even after an account is closed, certain information may need to be retained for a specified period due to legal and regulatory obligations. Financial transaction records are generally kept for a longer period.

6.3 Response to Data Breaches

If a security breach occurs and it affects your information, we will notify you as quickly as possible and take the necessary protective measures.

7 Your Rights

As a user of db22, you have the following rights over your own information:

7.1 Right to Access Information

You may request from us at any time what information we have collected about you. We will provide this information within a reasonable time.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can have it corrected. Most information can be updated directly in your account settings.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, especially in the case of marketing communications.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will aim to respond within 30 business days.

8 Protection of Minors

db22 strictly does not provide services to anyone under the age of 21. Age verification is mandatory during the registration process. We do not knowingly collect personal information from any minor. If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed.

9 International Data Transfers

Our servers and infrastructure may be located in various countries. When transferring data, we ensure that appropriate safeguards are in place at all destinations and that your information remains protected under this privacy policy.

10 Changes to the Privacy Policy

db22 reserves the right to update this privacy policy as needed. If any significant changes are made, we will post a notice on the platform or inform you at your registered email address. Continued use of db22.cam after any changes will be considered your acceptance of the revised policy.

The date of this privacy policy is noted at the top of the page under "Last Updated".

11 Contact Us

If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us:

Our response time for privacy-related requests is 30 business days. For urgent security matters, contacting us via live chat will get you faster assistance.

For our full terms and conditions, see our Terms and Conditions page, and for responsible gaming information, see our Responsible Gaming page.