db22 Terms and Conditions

1 Introduction and Definitions

These terms and conditions ("Terms") form a legal agreement applicable between the db22 platform and its users ("you" or "Member"). By accessing or using the db22 website (https://db22.cam) you will be deemed to have unconditionally accepted these terms and conditions.

The meanings of some key terms used in this document are given below:

• "Platform" — The db22 website, mobile site and all related services.
• "Member" / "User" — Anyone who has opened an account on db22 and is using its services.
• "Funds" — The amount of money held in a member's wallet.
• "Bonus" — Any promotional credit or benefit granted by db22.
• "Betting" — Placing a wager with money on any game or sports event.
• "KYC" — Know Your Customer — the identity verification process.

2 Eligibility and Registration

To open an account and use services on the db22 platform, the following conditions must be met:

• You must be at least 21 years of age.
• You must be a legal citizen or resident of Bangladesh.
• You must have a valid government-issued ID of your own (National ID card or passport).
• The same person may not open more than one account.
• All information provided at the time of registration must be true and accurate.
• You must operate the account in your own name and for yourself — not on behalf of a third party.

3 Account Management

Each member is solely responsible for the security of their account. Compliance with the following account-related rules is mandatory:

• Your username and password must be kept completely confidential. You must not allow anyone else to access your account.
• You must use a clean and legitimate payment method registered in the name of the account holder.
• If any suspicious activity is noticed, the support team must be informed immediately.
• It is the member's own responsibility to keep their account information up to date.
• Only one account per household may be operated by one person.

As part of the KYC process, db22 may at any time request documents for verification of identity, proof of address or payment method. Withdrawals may be temporarily held until verification is complete.

4 Deposits and Withdrawals

All financial transactions on the db22 platform are carried out through a fully secure and encrypted process. The following rules apply to both deposits and withdrawals:

• The minimum deposit amount is ৳300 (for all payment methods).
• The minimum withdrawal amount is ৳500.
• Under normal circumstances, withdrawal requests are processed within 5-30 minutes.
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Deposits and withdrawals must be made through an account registered in the member's own name.
• Transactions through third-party accounts or crypto wallets are not accepted.
• If verification is required for any reason, the withdrawal process may be delayed.

5 Bonuses and Promotional Offers

All bonuses and promotional offers provided at db22 are subject to specific conditions. Accepting a bonus means you are agreeing to these conditions:

5.1 Welcome Bonus

• New members will receive a 120% bonus on their first deposit, up to ৳10,000.
• To withdraw the bonus, you must complete a wagering requirement of 15 times the total bonus amount.
• A member is eligible for the welcome bonus only once.
• While a bonus is active, bets placed in certain games may not count toward the bonus wagering requirement.

5.2 VIP Cashback Program

db22's VIP program has five tiers. The weekly cashback benefit for each tier is listed below:

• Bronze — Up to 0.2% cashback per week.
• Silver — Up to 0.5% cashback per week.
• Gold — Up to 0.7% cashback per week.
• Platinum — Up to 1.0% cashback per week.
• Diamond — Up to 1.2% cashback per week.

It is possible to advance to higher VIP tiers through regular active participation.

5.3 General Bonus Terms

• db22 reserves the right to modify or withdraw any bonus offer.
• Bonuses are for personal and recreational use only — misuse of bonuses may result in account suspension.
• Claiming multiple bonuses from one household or device is prohibited.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering requirements have been met.

6 Gaming Rules

All games on the db22 platform are operated in accordance with fair play principles. The following gaming rules are mandatory for all members:

• Game outcomes are determined through RNG (Random Number Generator) technology, which is completely impartial.
• If a technical error occurs in any game, the result of that round may be voided.
• db22 is not responsible for any loss caused by an internet disconnection.
• In sports betting, match results will be determined according to official sources.
• If suspicious activity is detected on any bet, db22 may suspend or void that bet.
• In live casino games, the dealer's decision is final and can be verified by video recording.

7 Prohibited Activities

The following activities are strictly prohibited on the db22 platform. In case of violation of these prohibitions, the account will be permanently closed and all balances may be forfeited:

• Money Laundering: Using the platform for the purpose of laundering illegal funds.
• Multiple Accounts: Operating two or more accounts by the same person.
• Bonus Abuse: Taking bonus benefits against the rules or claiming under multiple identities.
• Fraud: Attempting to hack game software, using bots or gaining any other unfair advantage.
• Third-Party Funds: Conducting transactions using another person's account or card.
• Underage Use: Operating an account in the name of or on behalf of a person under 21 years of age.
• Organised Betting: Advantage betting by a professional syndicate or as a group.

8 Responsible Gaming

db22 is deeply committed to responsible gaming. Gaming is entertainment — it is not a solution to financial problems. We provide members with the following tools:

• Deposit Limits: Set a maximum daily, weekly or monthly deposit limit.
• Betting Limits: Restrict the amount wagered within a given period.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Permanent Closure: The option to permanently close your own account at any time.
• Reality Check: Regular reminders of how long you have been playing.

If you feel you are experiencing a gaming addiction or problem, visit our Responsible Gaming page or get help via 24/7 live chat.

9 Privacy and Data Protection

db22 gives the highest priority to protecting the personal information of its users. Key points of our data protection policy:

• All personal information is secured through SSL encryption technology.
• Collected data is used only for providing services and KYC verification.
• Information is not shared with third parties — except where required by legal obligation.
• The option to opt out of marketing communications is always available to members.

For more details, please read our Privacy Policy.

10 Intellectual Property

All content on the db22 platform — logos, designs, text, software, graphics, and other materials — is the intellectual property of db22 or its licensors.

• No element of the platform may be copied, distributed, or used commercially without prior permission.
• Game software operates under the intellectual property rights of the respective providers.
• Limited access is permitted for personal and non-commercial use.

11 Limitation of Liability

db22 accepts no liability in the following situations:

• Loss caused by technical errors, server downtime, or internet connection issues.
• Delays or losses caused by the failure of third-party software or payment providers.
• Loss caused by a member's own negligence or breach of rules.
• Any loss arising from force majeure circumstances.
• Issues caused by the provision of outdated or incorrect information.

In the event of any technical issue, db22 commits to making every effort to resolve it, however compensation cannot be guaranteed in every situation.

12 Account Suspension and Closure

db22 reserves the right to suspend or close an account without notice in the following situations:

• Violation of any clause of these terms and conditions.
• Suspicion of fraud or deception.
• Failure to cooperate with the KYC verification process.
• Registration using false information.
• Involvement in money laundering or illegal activities.

Prior to account closure, verified balances (excluding bonuses) are generally returned, however this may be withheld while an investigation is ongoing. Members may also request account closure at any time.

13 Dispute Resolution

In the event of any dispute or complaint, please follow the steps below:

• Step 1: Contact the support team directly via 24/7 live chat.
• Step 2: If unresolved, send a detailed complaint by email to: [email protected].
• Resolution time: All complaints are reviewed within a maximum of 7 business days.

db22 is committed to resolving all disputes fairly and transparently. Game records and transaction history related to the matter are retained during the investigation period.

14 Changes to Terms and Conditions

db22 reserves the right to change, revise, or update these terms and conditions at any time. In the event of changes:

• A notice will be provided on the website for significant changes.
• Continued use of the platform after the updated terms and conditions take effect will be considered acceptance of the new terms by the member.
• Members are advised to visit this page regularly to stay informed about the latest version of the terms and conditions.
• The date of the update will always be noted at the top of the page.

  Have more questions?

For any questions about these rules and terms and conditions, please contact our support team. We are available around the clock (24/7) to assist you in Bengali.

Frequently Asked Questions (FAQ) page has many more answers.
Also visit our About Us page to learn more.